b'businessBY SANDY KOREM,THE CATERING COACHIts Your ONE Chance to ResetE very two weeks, 11 successful cateringchance to reset. No one will ask questions CEOs from across the country meet viawhy. Everyone will understand. As an Zoom. Our sales range from $1 millionexample of this, Patty shifted much of Steps caterersto $13 million. For our first couple of meetingsher companys operations to online food can take now toin March, we used the pivot mantra. Butshopping. Company sales are almost back since that time, every one of us committed toto pre-COVID-19 numbers, and the quality be successfulimmediate performance that will guaranteeof life for her employees has drastically and profitable our companys sustainability. changed. They are working a four-day Food is food is food, and as a caterer, itwork week!doesnt matter if our food is presented on aAs I write this article, each of the 11 plate, in a box or sold by a specialty grocer. Ourcompanies in our group is in business. clients love our food. We just have to figure outNo one is waiting for the world to return a way to get our food to them.to January 2020. And the conversation is Patty Howard, CEO of Kitchen Door innot about what will happen when business Halifax, Nova Scotia, Canada, and a memberreturns. Its all about what can we do now of our catering group, believes this is our ONEto be successful.42 CATERING MAGAZINE cateringmagazine.com'